Personal Data Protection

tk 777 Privacy Policy

This document explains how personal information collected from users of the tk 777 platform is gathered, stored, processed, and kept secure, and what rights you have over your information.

Last Updated: January 2025
1.

Introduction and Scope

tk 777 operates an online gaming and sports betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes how tk 777 manages the personal information collected from you when you use our website (https://tk-777.cam), mobile application, and related services.

By using this website or our services, you are considered to have accepted the terms described in this Policy. For full details on the rules governing use of our services, please read our Terms and Conditions page.

This Policy applies to all registered members, guest users, and anyone who uses any service provided by tk 777. The security of your information is our top priority and we always respect your privacy.


2.

Information We Collect

tk 777 may collect the following types of information:

2.1 Information You Provide Directly

When you register an account, make a deposit, or contact the support team, you voluntarily provide the following information:

  • Full name and date of birth
  • Mobile number and email address
  • National ID or other identity document details (for verification purposes)
  • bKash, Nagad, or Rocket mobile number (for financial transactions)
  • Password and security-related information

2.2 Automatically Collected Information

When you use the tk 777 platform, our system may automatically collect the following technical information:

  • IP address and device type
  • Browser version and operating system
  • Session duration and page navigation history
  • Gaming activity and betting history
  • Login times and records of failed attempts

2.3 Information Received from Third Parties

In some cases we may receive limited information about you from identity verification service providers or payment processors. This information is used solely for fraud prevention and account security.


3.

How We Use Your Information

tk 777 uses the information collected for the following specific purposes:

3.1 Operating and Delivering Services

Your information is needed to create and manage your account, process deposits and withdrawals, and personalise your gaming experience. It is also essential for verifying transactions made through bKash, Nagad, and Rocket.

3.2 Security and Fraud Prevention

We analyse collected information to detect the creation of multiple accounts, unauthorised access, or suspicious financial activity. This also keeps your account secure.

3.3 Customer Support

Your account information is needed to provide our 24/7 live chat and email support, and to resolve your complaints or queries.

3.4 Communications and Notifications

Your mobile number and email are used to send important account updates, security alerts, and, where you have given permission, relevant promotional information.

3.5 Legal Compliance

Keeping certain records in accordance with applicable legal requirements and responding to lawful requests from law enforcement authorities are legal obligations we must fulfil.


4.

Disclosure and Third Parties

tk 777 does not sell, rent, or trade your personal information. However, information may be shared with specific parties in the following limited circumstances:

4.1 Service Provider Partners

The minimum information necessary for them to perform their specific functions may be shared with partners involved in payment processing (bKash, Nagad, Rocket), identity verification, cybersecurity, and game software supply. These partners are committed to upholding the same strict data protection standards as we do.

4.2 Legal Requirements

Information may be disclosed where required to comply with court orders or lawful directions from government or regulatory authorities. Where possible, we will try to notify you before such disclosure, unless a legal obligation prevents us from doing so.

4.3 Business Transfers

In the event of a transfer or merger of any part of the business, user information may form part of the assets transferred. In such circumstances, the new party will also be required to comply with this Privacy Policy.


5.

Data Security and Technical Measures

tk 777 has adopted industry-standard technical and organisational measures to keep your information secure:

  • SSL Encryption: All data transferred on our website is encrypted using SSL technology, which protects data exchanges from third parties.
  • Database Security: Stored information is held in encrypted databases and only authorised staff have access.
  • Two-Factor Verification: An OTP-based login verification system prevents unauthorised access to your account.
  • Regular Security Reviews: Our technical team regularly tests the system for vulnerabilities and applies necessary fixes.
  • Limited Access: Staff can only access the information required for their specific role.

However, no method on the internet is 100% secure. Should a security breach occur, we will notify affected users as quickly as possible and take the necessary steps.


6.

Data Retention Period

tk 777 retains your information only for as long as necessary. Generally:

  • Information for active accounts is kept until the account is closed.
  • Even after an account is closed, certain records may be kept for a defined period to meet legal obligations.
  • Financial transaction records are retained for a defined period in accordance with applicable legal requirements.
  • Security logs and technical data are kept for a short period depending on operational needs.

Once the relevant retention period ends, information is securely deleted or anonymised.


7.

Cookies and Tracking Technologies

The tk 777 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

7.1 Essential Cookies

These cookies are necessary for the basic functioning of the website — such as maintaining your session, remembering your login state, and providing security protection. Without them, the service does not work properly.

7.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and other customisations, making your experience easier each time you log in.

7.3 Analytics Cookies

These cookies collect information to help us understand which pages are used most and where users encounter difficulties. This information is fully anonymous and is used to improve the quality of the service.

You can manage cookies through your browser settings. However, disabling essential cookies may mean that some features of the site are unavailable.


8.

User Rights

As a user of the tk 777 platform, you have the following rights over your own information:

8.1 Right to Access

You may request a copy of the personal information we hold about you at any time. We will fulfil this request within a reasonable timeframe.

8.2 Right to Rectification

If any information we hold about you is incorrect, you may request a correction through your account settings or by contacting the support team.

8.3 Right to Erasure

After closing your account and once the mandatory legal retention period has passed, you may request that your information be deleted. Due to legal requirements, we may be obliged to retain certain information for a defined period.

8.4 Right to Object to Processing

You may notify us at any time that you do not want your information used for marketing communications or certain types of profiling. We will act on such requests promptly.

8.5 Right to Data Portability

You may request your information in a structured, commonly usable format. To exercise this right, contact our support team.

For more information about responsible gaming on our platform, visit our Responsible Gaming page, which also includes guidance on account management controls.


9.

Minors

tk 777 services are intended only for adults aged 21+. We do not knowingly collect information from anyone under the age of 21. Age is confirmed by verifying date of birth at the time of registration.

If we receive information that a minor has created an account by misrepresentation, that account will be closed immediately and the associated information deleted. Parents and guardians are urged to remain vigilant and monitor their children's internet use.

If you suspect that a minor is using this platform, please notify our support team immediately.


10.

Policy Changes

tk 777 reserves the right to update this Privacy Policy in response to applicable legal changes, technological developments, or business needs. For any significant change:

  • The "Last Updated" date at the top of this page will be changed.
  • Registered members may be sent a notice.
  • For significant changes, your consent may be requested at the time of login.

Continuing to use the service after an update will be taken as your acceptance of the new policy. We therefore recommend checking this page regularly. For answers to general questions about tk 777, visit our FAQ section.


11.

Contact

To ask a question, raise a complaint, or submit a request to exercise your rights regarding this Privacy Policy, please get in touch with us:

Support and Contact

24/7 Live Chat — start a chat directly from any page on the website
Support is available in both Bengali and English